– What is your refund policy

Product (s) can be exchanged by sending an email to the vendor regarding the issue with the product. You can return the product at the VLC Front Desk within 7 days from the date of purchase. Meanwhile, the vendor will send you a replacement. For further details, please click here.

– Where are the size charts

Size charts for each product are provided in the images accompanying the product on it’s page. You can view two examples below. You can also visit our Red Gate Campus to view sample sizes for all products.



– Are clothing items adjustable?

At the moment, none of the clothing items are adjustable. 

– Can I get this item in the color I like?

The colors available depend on our inventory. It is not always possible to have the exact color you might want due to the high supply, so please keep that in mind.

– Can we order online and pick up from VLC

All orders are currently being handled by our vendor and their delivery services. In order to reduce any logistical confusion, orders can only be received via the vendor’s delivery service at your doorstep.